Privacy Notice

You are hereby informed that TESA ASSA ABLOY will treat the personal data you provide through the online forms or during subsequent communications between you and TESA ASSA ABLOY in an appropriate, relevant and not excessive manner according to the specific, explicit and legitimate purposes for which they were obtained. In particular, TESA ASSA ABLOY will process the personal data for the following purposes, to the extent that there is a legal basis for each processing activity as explained below:

(a)   To manage the requests sent by the user, including requests for information regarding, for example, the products marketed by us, the products and/or services purchased by you, etc.

(b)   To manage access and use of the "Customer Area”. In particular, your personal data will be processed in order to provide you with access to the private area of the Website, the "Customer Area".

(c)   To administer and improve the Website by performing statistics on your use of the Website in order to understand how the Website is used so that we can improve your experience.

The legal basis for the processing of data for purposes (a) and (b) is the execution of the terms and conditions of the Website.

The legal basis for processing the data for purpose (c) is the legitimate interest of TESA ASSA ABLOY in detecting areas for improvement and optimisation of the functionalities offered through the Website. We have made a prior analysis to ensure that TESA ASSA ABLOY's legitimate interest in this matter does not impact on the rights and freedoms of the user, so if you are interested in learning more about this, please contact us.

TESA ASSA ABLOY will collect and process the personal data provided by you through the contact form. You acknowledge and agree that failure to provide certain personal data will prevent TESA ASSA ABLOY from providing all services related to such data. Under no circumstances will TESA ASSA ABLOY illegitimately cede or exploit this data or use it for any purpose other than that expressly stated herein.

TESA ASSA ABLOY will retain your personal data for as long as is necessary to manage your relationship with TESA ASSA ABLOY, either through (i) your use of the "Customer Area" and/or (ii) your request for information. In addition, TESA ASSA ABLOY will process your personal data to send you commercial communications to which you have subscribed until such time as you unsubscribe or cancel your subscription. When we process your personal data for the purpose of administering and improving the Website, we will process your personal data in a timely manner during the time in which we are taking the specific actions.

This means that your personal data will not be kept for longer than is necessary for the purposes described above, without prejudice to the retention of such data as may be necessary for the establishment, exercise or defence of potential claims and/or as permitted by applicable law. Once the possible actions have been prescribed in each case, we will proceed to erase the data.

An optimal provision of the service that TESA ASSA ABLOY offers through its website may require other third-party service providers of TESA ASSA ABLOY to access the user's personal data as processors in order to provide services related to the Website. In particular, TESA ASSA ABLOY requires the services of data hosting providers.

In addition to the foregoing, you understand that TESA ASSA ABLOY may assign or communicate personal data to meet its obligations to the Public Administrations in the cases required under current legislation at any time and where appropriate, and also to other bodies such as the State Security Forces and Bodies and to judicial bodies.

TESA ASSA ABLOY informs you about the possibility of exercising your rights of access, rectification, opposition, deletion, portability and limitation of the processing of personal data collected by TESA ASSA ABLOY.

These rights may be exercised free of charge by you and, where applicable, by your representative, by means of a signed written request sent to the following address: Barrio de Ventas, 35, 20305, Irún. This request must include the following information: your name and surname, address for notification purposes, photocopy of your National Identity Card or Passport, and the specifics of your request. In the case of representation, this must be demonstrated by means of a reliable document.You can also exercise these rights through the privacy contact form

In addition to the above rights, you have the right to withdraw your consent at any time using the procedure described above, without such withdrawal of consent affecting the lawfulness of the processing prior to the withdrawal of your consent. TESA ASSA ABLOY may continue to process your data to the extent permitted by applicable law.

TESA ASSA ABLOY reminds you that you have the right to file a complaint with the relevant supervisory authority.

TESA ASSA ABLOY undertakes to comply with its obligation of secrecy of personal data and its duty to keep them and will take the necessary measures to prevent their alteration, loss, unauthorised access or processing, in accordance with the provisions of applicable legislation.

The Website is not intended for children under the age of 18. By accepting that you have understood this Privacy Policy you declare and guarantee that you are 18 years of age or older.

Our website uses cookies to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our Website and also allows us to improve it. You can find out more about the use of cookies in the Cookie Policy.